By Chalotte Mokonyane
In the heart of Makhanda’s Lokshini neighbourhood lies the McKaiser Old Age Home, a sanctuary for the elderly who have faced hardships and abandonment. This vital facility currently houses 22 residents, each of whom is being cared for with compassion and dignity, but it faces significant challenges owing to financial constraints and limited space.
Chairperson Nombulelo Pona revealed that while the home provides essential services to its residents, it is unable to accept more than the 22 elders currently living there due to space limitations. “We have over 45 applications from individuals seeking space, but our capacity is maxed out,” she said. The home relies heavily on a monthly subsidy from the Department of Social Development (DSD), but according to Pona, the funding is insufficient to cover the growing costs of care.
The mission of McKaiser Old Age Home is to support the elderly who have been ill-treated or neglected, providing them with a safe and nurturing environment. The home collaborates with the local clinic, allowing residents to access health services either by visiting the clinic or by receiving in-home care from designated nurses. “We ensure that all residents get appropriate medical attention based on their specific needs,” Pona added.
However, the rising cost of living poses a constant threat to the home’s sustainability. “Despite our funding from the DSD, the reality is that it is only enough to cover basic needs,” Pona said. McKaiser spends between R10 000 and R12 000 monthly on essential items like adult nappies, which are a significant expense due to the number of residents requiring them. Quality of care is sometimes compromised as the home struggles to meet these essential needs.
Residents like Qondile Gladys Fini share their poignant stories. Originally from Peddie, Fini came to Makhanda seeking work in her youth. She now finds herself in the care home after an accident left her without family support. “After losing all three of my daughters and not seeing my son in years, I had no one else to look after me, and this place became my home,” she said. Despite her hardships, Fini expressed gratitude for the care she receives and maintains a sense of independence by managing her daily tasks.

Ongezwa Qotoyi, a dedicated caregiver at the home, shared her experiences working with the elderly. “I genuinely enjoy working with seniors. Their life stories and experiences are rich and rewarding to learn about,” she said, acknowledging the challenges that come with her role. Qotoyi emphasises the need for patience and understanding, especially when dealing with residents who may exhibit challenging behaviours. “Sometimes, when they express frustration, it’s essential to take a step back, listen, and respond with empathy,” she said.

In light of their ongoing challenges, McKaiser Old Age Home appeals to the Makhanda community for support. They are seeking donations of adult nappies and bed bases to help improve the quality of life for their residents. “Every small contribution can make a significant difference in the lives of our elders, who deserve to be treated with dignity and care,” said Pona.
For more information on how to support McKaiser Old Age Home, contact 078 766 2393.